Refund Policy

1. Policy Overview

Due to the digital nature of our product ("Advanced Prompt Engineering Mastery" eBook) and the instant delivery upon purchase, all sales are final and non-refundable.

By completing your purchase, you acknowledge and explicitly agree to this no-refund policy.

2. Why This Policy Exists

2.1 Nature of Digital Products

The "Advanced Prompt Engineering Mastery" eBook is a digital information product that:

• Is delivered instantly via download link upon payment
• Can be immediately accessed, saved, and used
• Cannot be "returned" once accessed
• Represents intellectual property that cannot be "un-consumed"

2.2 Industry Standard

No-refund policies are standard practice for digital information products, online courses, eBooks, and educational materials due to their instant delivery and non-returnable nature.

2.3 Fair Pricing

We've priced our product at ₹799 (significantly below market value of ₹6,796) specifically to minimize risk and make it accessible. This affordable pricing reflects our commitment to making AI mastery available to everyone while maintaining a sustainable no-refund policy.

3. Our Commitment to Your Success

While we cannot offer refunds, we are committed to your satisfaction and success:

3.1 Transparent Product Information

Our sales page clearly describes:

• Exactly what's included in the product
• What methods you'll learn
• What results you can expect with consistent practice
• Who the product is designed for
• What the product is NOT (no false promises)

3.2 Quality Assurance

We've invested thousands of hours creating and refining this product to ensure it delivers genuine value. The methods taught are battle-tested and proven to work when properly applied.

3.3 Customer Support

We provide responsive customer support for:

• Technical issues accessing your download
• Questions about implementing the methods
• Clarification on any content in the eBook
• General guidance on getting started

4. No Exceptions Policy

We do not make exceptions to our no-refund policy for any reason, including but not limited to:

• Change of mind - "I changed my mind" or "I no longer want this"
• Buyer's remorse - "I shouldn't have purchased this"
• Dissatisfaction - "This didn't meet my expectations"
• Lack of results - "This didn't work for me" (results require implementation)
• Personal circumstances - Financial difficulties, emergencies, etc.
• Technical issues on your end - Device compatibility, internet problems, etc.
• Duplicate purchases - Accidentally purchasing multiple times
• Unauthorized purchases - Claims of unauthorized use of payment method

5. Technical Issues and Support

5.1 Download Problems

If you experience technical difficulties accessing your download:

• Contact us immediately at nexamindai707@gmail.com or WhatsApp +91 7703078859
• We will help resolve the issue within 24 hours
• We may provide alternative download methods
• We will ensure you receive your purchased product

This is NOT a refund situation. Technical access issues will be resolved through support, not refunds.

5.2 File Compatibility

The eBook is provided as a standard PDF file that works on all devices. If you cannot open the PDF:

• Ensure you have a PDF reader installed (free options: Adobe Reader, Google Drive, Apple Books)
• Try opening on a different device
• Contact support for assistance

File format incompatibility is not grounds for a refund, as PDFs are universally compatible.

6. Chargebacks and Disputes

6.1 Chargeback Policy

Filing a chargeback or payment dispute for a valid purchase is considered fraud and will result in:

• Immediate termination of access (if applicable)
• Ban from future purchases
• Reporting to payment processor
• Potential legal action for fraud

6.2 Dispute Resolution

If you have any concerns or issues with your purchase:

1. Contact us first before initiating any chargeback or dispute
2. Email nexamindai707@gmail.com with your concern
3. We will respond within 24 hours to address your issue
4. Most issues can be resolved through direct communication

7. Consumer Rights and Legal Compliance

7.1 Indian Consumer Law

Under Indian consumer protection laws, digital information products delivered instantly are generally exempt from standard return/refund provisions that apply to physical goods.

7.2 Clear Disclosure

We comply with all applicable laws by:

• Clearly disclosing our no-refund policy before purchase
• Requiring explicit acceptance of terms at checkout
• Providing accurate product descriptions
• Delivering the product as described
• Offering customer support for legitimate issues

7.3 Acceptance

By clicking "Pay Now" or completing your purchase, you acknowledge that:

• You have read and understood this Refund Policy
• You agree to the no-refund terms
• You waive any right to request a refund
• Your purchase is final and binding

8. Fraudulent Activity

We take fraudulent purchases and abuse seriously. Any attempt to:

• Purchase with stolen payment information
• File false chargebacks for received products
• Use multiple accounts to circumvent policies
• Make false claims about product delivery

Will result in immediate action including reporting to authorities and payment processors.

9. Before You Purchase - Important Checklist

Before completing your purchase, please ensure:

10. How to Maximize Your Investment

Since this purchase is final, here's how to get the most value:

10.1 Download Immediately

Save the PDF to your device right after purchase. Bookmark the thank-you page for easy access.

10.2 Start with Chapter 1

Begin with the PTCF Framework - it's the foundation. Don't skip ahead.

10.3 Practice Daily

Follow the 30-day roadmap. Consistent practice is how you achieve mastery.

10.4 Use the Templates

Start with the ready-made templates for immediate wins while you learn the theory.

10.5 Ask for Help

If anything is unclear, contact support. We're here to ensure you succeed.

11. Contact Information

For legitimate technical issues, questions, or support:

Email: nexamindai707@gmail.com
WhatsApp: +91 7703078859
Response Time: Within 24 hours

Please note: Contacting support will not result in a refund. We can help with technical issues, answer questions, and provide guidance, but we cannot and will not issue refunds.

12. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website.

However, policy changes will not apply retroactively to purchases made before the modification. Your purchase is governed by the policy in effect at the time of purchase.